Systems that take over the manual work.
An internal system, a booking or an admin panel that takes over what the phone and the spreadsheet do now. For the business whose overview lives in a spreadsheet and a phone that has to be answered.
HOW IT GOES
Scoping
Free. The workflow that exists today, not the one in the written routine.
Data model first
What the system knows, before how it looks. A data model is cheapest to change before it is in use.
Built in pieces
What saves the most time gets built first, and goes live first.
Security review and handover
The access control is tested by getting around it, and whatever gets through is fixed before handover. Then you get the system with the code.
Eight things are included. And you can see who sees what.
EXAMPLE
What the system remembers, and where it is kept
EXAMPLEEveryone sees only what they should
EXAMPLESigning in, and a list of who is signed in
EXAMPLEIt talks to what you already use
EXAMPLEThe customer gets a confirmation, you get told
EXAMPLEYou can see who did what
EXAMPLEA backup every night, and the system is yours
EXAMPLEWhen does a business need a custom system?
A custom system is worth considering when booking, registration or follow-up involves repeated work in spreadsheets and phone calls. Start with the workflow: who records what, who needs access and what happens next? Westengen Studio defines the data model and roles before building the frontend, backend and database together.
Discuss the workflow in a free scoping callHow are access controls and security tested?
A system must control what each user can read and change. Access controls are tested by attempting to bypass them before handover. If you already run a system, penetration testing can examine existing weaknesses within a scope agreed in writing.
Read about penetration testing for existing systems